Our studio office is open by appointment only, Monday to Friday, and we answer any inquiries sent through our Contact Form typically within 24 hours of receipt. Also, please feel free to contact us directly by phone at (214) 789-8610 or email at firstname.lastname@example.org. Thank you.
Where are you located?
Our studio office is located in Allen, TX where we have lived since 1999. To set up an appointment, please call us directly at (214) 789-8610 or email us at email@example.com.
How do we book a session?
In order to personalize your photography experience, we schedule a client consult prior to each session. During the consult meeting, we will visit about the type of session you want to have, the proposed venues to consider, wardrobe recommendations appropriate to your styled shoot, as well as make-up and hair. This is our opportunity to get to know more about you and your personality, so we can customize the session accordingly. We always want to incorporate these elements into your session so that your unique style can be captured by the camera. Even with our styled shoots, we still want the real YOU to shine through! Once we have discussed all the details for your session, we will schedule the shoot date and go over what you can expect on the day of the shoot. A digital contract and invoice will be sent to you finalizing the details discussed and copies of the completed documents will be sent electronically for your records.
What payment options do you accept?
For our your convenience, our studio accepts online payments via Zelle, Paypal or ApplePay. And of course, we also take cash and checks payments.
When can we see the Proofing Gallery?
After the shoot, it usually takes anywhere between 2-3 weeks to edit all of the images from each session. We will contact you via phone call and/or email to let you know when we can schedule the next meeting to go over the Proofing Gallery. The Proofing Gallery will consist of all the images, which are processed with basic editing. Once the client selects the images per their chosen gallery package, these images will go through the final edits. The finished products will be delivered within 2 weeks after our studio receives the final selections.
Do you have a cancellation policy?
Living in Texas, we sometimes are in the mercy of weather conditions. Also, we want to be considerate of any unexpected personal circumstances that may prevent our client (or me!) from fulfilling our shoot appointment. Any session may be cancelled and rescheduled to allow for these unexpected occurrences. Please call us directly at (214) 789-8610 to arrange the cancellation and reschedule the session at a later time.